Terms and Conditions

(Retail or D2C)

1. Product

Sanitary napkins are sold under NIRAA, meeting hygiene and safety standards (ISO, BIS, or CE-certified, as applicable).

2. Orders & Pricing

Retail prices follow MRP guidelines.

3. Payment Terms

Retail: Prepaid and COD

4. Delivery & Shipping

Delivery timelines depend on order volume and location.

5. Returns & Claims

a) Returns and Exchange are only for manufacturing defects and wrong product (wrong variant), reported within 3 days.

b) No returns accepted for opened or used products.

6. Liability & Expiry Date

a) 2 Years expiry date for sanitary.

b) Seller is not liable for misuse, storage issues, or third-party resale claims.

7. Compliance

a) Products comply with local health, safety, and labelling regulations.

b) Buyers must not resell under false or misleading claims.

8. Brand Use

Distributors must obtain written permission to use the brand name or marketing materials.

9. Force Majeure

Seller is not liable for delays due to events beyond control (e.g., natural disasters, strikes, lockdowns).

10. Legal & Jurisdiction

a) These terms are governed by the laws of Indian Government.

b) Disputes will be resolved via arbitration or in the courts of Noida.